Privacy policy

Last Updated: MAY 9, 2026

Vividria Studioss LLC operates this store and related ecommerce services using Shopoem infrastructure. This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit the store, make a purchase, create an account, communicate with us, or otherwise use our Services.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that personal information may be processed as described below, subject to applicable privacy laws.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies you or can reasonably be linked to you.

Depending on how you interact with our Services, we may collect or process contact details, billing and shipping information, payment-related information, account information, transaction history, customer service communications, device information, IP address, browser information, and usage information.

Payment card information may be processed directly by payment service providers rather than stored by Vividria Studioss LLC.

Personal Information Sources

We may collect personal information directly from you when you create an account, place an order, communicate with us, or otherwise submit information through the Services.

We may also collect certain information automatically through your device, cookies, and similar technologies.

Information may also be received from Shopoem, payment providers, shipping providers, fraud-prevention providers, analytics services, and other service providers involved in operating the store.

How We Use Your Personal Information

We may use personal information to provide and improve the Services, process payments, fulfill orders, arrange shipping, manage customer accounts, process returns or refunds, communicate about orders, provide customer support, maintain security, and prevent fraud.

Where permitted by law, information may also be used for marketing, advertising, analytics, and personalization.

We may use personal information when reasonably necessary to comply with applicable law, respond to lawful requests, protect our rights, resolve disputes, or enforce applicable policies.

How We Disclose Personal Information

We may disclose personal information to Shopoem and to vendors or service providers that perform functions on our behalf, including payment processing, order fulfillment, shipping, customer support, cloud services, analytics, fraud prevention, security, and advertising.

We may also disclose information when you direct us to do so, where required by law, or in connection with a legitimate business transaction such as a merger, acquisition, financing, restructuring, or transfer of assets.

Certain marketing or advertising disclosures may qualify as a sale, sharing, or targeted advertising activity under some U.S. state privacy laws even when personal information is not exchanged for direct monetary payment.

Relationship with Shopoem

Our Services are hosted using Shopoem, which processes information necessary to provide ecommerce infrastructure and related services.

Information submitted through our store may therefore be transmitted to Shopoem and other service providers that help deliver the Services.

Shopoem may independently process certain information for its own services and enhanced features in accordance with applicable law.

Third-Party Services

Our store may interact with services operated independently by other businesses, including payment, delivery, analytics, or advertising providers.

Their collection and use of information may be governed by their own privacy practices.

Vividria Studioss LLC is responsible for its own privacy practices but does not control the independent processing activities of third parties.

Children's Data

The Services are intended for a general consumer audience and are not directed to children under 13.

We do not knowingly collect personal information from children under 13 in violation of applicable law.

We also do not knowingly sell or share personal information of minors where prohibited by applicable law.

Security and Retention of Your Information

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information.

No online service or electronic storage system can guarantee absolute security.

We retain information for periods reasonably necessary to maintain accounts, provide Services, fulfill legal obligations, prevent fraud, resolve disputes, maintain accounting or tax records, and enforce applicable agreements.

Your Rights and Choices

Depending on your state of residence and whether an applicable privacy law applies to our business, you may have rights concerning your personal information.

These may include the right to access or know, right to delete, right to correct, right to data portability, and right to opt out of certain sales, sharing, or targeted advertising.

These rights are not absolute and may be subject to identity verification and legally permitted exceptions.

Where required by applicable law, eligible customers may also use recognized privacy preference signals supported by our ecommerce platform to communicate applicable opt-out choices.

Customers may opt out of promotional emails using the unsubscribe function included with applicable messages. We may still send non-promotional communications concerning orders, accounts, customer service, or security.

We will not unlawfully discriminate against customers for exercising applicable privacy rights.

Where permitted by law, an authorized agent may submit a request on behalf of a customer. We may require proof of authorization and identity verification.

Complaints

If you have concerns regarding how we handle personal information, please contact us using the information provided below.

Where applicable law provides an appeal right concerning a privacy request, eligible customers may submit an appeal through the same contact methods.

International Transfers

Personal information may be stored or processed outside the state or country in which you reside when Shopoem or other service providers operate internationally.

Where applicable law requires safeguards for international data transfers, such transfers will be handled in accordance with applicable requirements.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices, Services, technologies, or legal requirements.

The updated version will be posted with a revised Last Updated date, and additional notice will be provided where required by applicable law.

Contact

If you have questions about our privacy practices or would like to exercise an applicable privacy right, please contact:

Vividria Studioss LLC
341 Kenton Lands Rd
Erlanger, KY 41018
United States

Email: contact@urbantechlab.shop
Phone: +1 680-962-2174